How avatarin built a 24/7 retail agent with GPT-Realtime

Retailer Yamada Denki has deployed an AI customer service agent powered by GPT-Realtime to provide multilingual support at its stores around the clock. In its first two weeks, the system assisted 30,000 customers, with 92% of surveyed users reporting a positive experience. This implementation demonstrates a practical application of low-latency voice AI in high-traffic physical retail environments.