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Products·Aug 31·all news from August 31, 2026

OpenAI starts charging some customers only when its AI actually works

OpenAI has introduced outcome-based pricing for select enterprise customers, shifting from fixed subscription fees to a model where charges apply only upon the successful completion of a task. This pilot program aligns with a broader industry trend among firms like Salesforce and Adobe to tie software costs directly to performance metrics. By linking billing to specific results, the company aims to address long-standing client concerns regarding the reliability and value of AI output in professional workflows.

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