Expedia Group's investment in AI that doesn't convert yet
Expedia Group is heavily investing in artificial intelligence tools to reshape how customers search for and book travel. While these features are integrated into the company's platforms, the company acknowledges that these technologies have not yet generated a measurable increase in consumer conversion rates or direct revenue.
Covered by 2 sources
- PPYMNTS.com↗Aug 6
- PPhocusWire↗Aug 5